How can I contact ShopNBC?

Question

How can I contact ShopNBC?

Answer

To Place an Order:

Order line: 1-800-474-6762
Automated phone system: 1-800-788-2452

Contact Customer Service

Email us: customerservice@shopnbc.com
Telephone a CS agent: 1-800-676-5523
Sunday-Saturday
8 AM - 8 PM Central

Mail us:
ShopNBC
Attn: Customer Relations
6740 Shady Oak Rd
Eden Prairie, MN 55344

Online Self-Help Resources

"My Account" with order, shipping, cancellation, and return status: https://www.shopnbc.com/MyAccount
ShopNBC Credit Card website: https://www.shopnbccredit.com
ShopNBC Protection Plan website: http://www.repairnow.com/shopnbc

Other ShopNBC Phone Numbers

ShopNBC Credit Card/ Mastercard: 1-866-597-1513
Claims Department: 1-888-284-8718
ShopNBC Protection: Plan Assistance 1-866-593-2592

Common Questions About This Topic

I don't see the topic I need in this list.
These are only some of the more commonly-requested numbers; for other concerns, please refer to Customer Service.

I want to contact a department or person that's not on this list.
Please understand that we are not always able to supply privileged contact information on request. If you'll contact Customer Service at the number above, we will try to assist you.